Security Camera System Service Center Information

Purpose

The Security Camera System Service Center website is your one-stop platform for all security camera related projects.  You can make system access requests and receive ongoing support and maintenance. 

For those seeking to install a new security camera system or upgrade an existing one, the Finance and Administration Information Systems staff will provide guidance to design a security camera system that adheres to the requirements in both BPPM 50.35 and BPPM 80.56.  Prior to submitting a security camera request form, please familiarize yourself with these policies and requirements.  When you are ready to begin the process, fill out and submit the request form here.

The Finance and Administration Information Systems staff will provide a range of support and maintenance services, including troubleshooting, software updates, and system repairs throughout the lifetime of the camera.  

The yearly maintenance cost of $95 per camera covers all of the following:

  • Licensing fees
  • 31 days of enterprise video footage storage
  • Connection trouble shooting
  • Camera support
    • Trouble shooting
    • Cleaning
    • Firmware updates
  • Customer support
    • Avigilon user account creation
    • Avigilon desktop client software installation
    • Avigilon user training (if needed)